Title: Revision to Customer Rescission Completion Timeline
    Next Group:
    Next Step:
    Status: Approved on 08/27/2015
    Effective Date: 10/01/2015


    Date Gov Body Action Taken Next Steps
    08/27/2015 TAC Approved
    07/30/2015 TAC Deferred/Tabled TAC Consideration
    05/28/2015 TAC Deferred/Tabled TAC Consideration
    04/07/2015 RMS Recommended for Approval
    03/03/2015 RMS Recommended for Approval Impact Analysis Consideration

    Voting Record

    Date Gov Body Motion Result
    08/27/2015 TAC To approve RMGRR129 as recommended by RMS in the 4/7/15 RMS Report with an implementation date of October 1, 2015. Passed
    07/30/2015 TAC To table RMGRR129. Passed
    05/28/2015 TAC To table RMGRR129 for one month. Passed
    04/07/2015 RMS To endorse and forward to TAC the 3/3/15 RMS Report and Impact Analysis for RMGRR129. Passed
    03/03/2015 RMS To recommend approval of RMGRR129 as submitted. Passed

    Vote tallies here reflect individual votes, not the weight of the votes by market segment. Affirmative votes are not recorded in these vote tallies. For additional details on the voting record, please consult the Recommendation or Action Report, or the official vote tally if available, as posted in the key documents.


    Status: Approved
    Date Posted: 02/02/2015
    Sponsor: Sheri Wiegand on behalf of MarkeTrak Task Force (MTTF)
    Urgent: No
    Sections: 7.3.5
    Description: This Retail Market Guide Revision Request (RMGRR) provides additional guidelines regarding specific timing and responsibilities for a Competitive Retailer (CR) to complete a Customer Rescission MarkeTrak issue after completion of a Switch Request. Once a Customer Rescission MarkeTrak issue has been submitted, the losing CR has two Business Days to agree to the Customer Rescission MarkeTrak issue, and another two Business Days to send a backdated 814_16, Move In Request, once the Transmission and/or Distribution Service Provider (TDSP) has updated the MarkeTrak issue status to “Ready to Receive.”
    Reason: Addresses current operational issues; and Market efficiencies or enhancements

    Key Documents