NOTICE DATE: February 10, 2025

NOTICE TYPE: M-B021025-02 Operations

SHORT DESCRIPTION: Resolved: ERCOT has received reports from several Market Participants that they are unable to submit MarkeTrak Issues. 

INTENDED AUDIENCE: All TDSP and LSEs

DAYS AFFECTED: February 10, 2025 8:00am - 1:00pm

LONG DESCRIPTION: Resolved:  ERCOT is investigating reports of issues with submissions in the MarkeTrak Issue Resolution application.  A configuration error resulted in the application being accessible but not allowing updates.  This has been corrected.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at ClientServices@ercot.com.

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