512-248-6800, option 1
Vendor Registration Forms and RFPs
Client Services for Market Participants
To request records, documents or legal information that is not available on this website, please submit a request. ERCOT will acknowledge receipt of the request and respond to most requests within ten business days of receiving the request.
HelpDesk - Information Technology Issues (Console Operations)
Report technical issue related to data and system administration, automated communications, or other IT issue to:
512-248-6800, option 2, or HelpDesk@ercot.com
Front Desk Security
ERCOT Austin - 512-225-7000
ERCOT Taylor - 512-248-3000
Email Distribution Lists
Report Website Comments
For comments or issues concerning ERCOT.com, please email the Web Team
Submit Ethics Report
Anyone who has suspicions of fraud, theft, illegal bribes or other violations of ERCOT’s Ethics Agreement or Code of Conduct may submit an EthicsPoint report through the EthicsPoint website or by calling 1-866-ETHICSP (384-4277). Reporting parties may choose to remain anonymous.
Download Our App
For real-time system conditions, wholesale prices and other features, download ERCOT's Energy Saver app to Android devices in Google Play or to iPhone or iPad in the Apple App Store.
Other Resources Outside ERCOT
Find or switch electric providers
PUC 866-797-4839 or www.PowerToChoose.org
File a complaint about an electric provider
PUC 888-782-8477 or www.puc.texas.gov
Report a local power outage
Call the transmission provider number on your electric bill.