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MarkeTrak TF Meeting

January 27, 2015
09:30 AM
CenterPoint Energy Tower Offices
1111 Louisiana St.
Houston, TX 77002
Room 631
Dial-In: 1-888-713-3004
Dial-In Code: 626 359 947

Agenda
 

CNP’s webex

  1. Go to https://centerpointenergy.webex.com/centerpointenergy/j.php?J=626359947
  2. If you are not logged in, log in to your account.

Main Number: 1-713-207-3004

Toll Free Number: 1-888-713-3004

  1.  Follow the instructions that you hear on the phone.

       Cisco Unified MeetingPlace meeting ID: 626 359 947 

 

1

AntiTrust : www.ercot.com/about/governance/index.html/Antitrust Admonition

 

2

Introductions

 

3

SLO Results with CNP/ONCOR API queries

ERCOT

4

MTTF Final Recommendations to RMS

All

 

(a)    Long Term: SLAs to be drafted for TDTWG

 
 

(b)   Mid Term: OnLine Training for MarkeTrak Detail 101

 
 

(c)    Short Term: MPs host WebEx training prior to Flight Testing

 

5

Overlapping of 810 Billing Dispute Process

TXUE/All

 

(a)    What’s the difference between a MarkeTrak Invoice (810) Dispute and a FORMAL Dispute?

 
 

(b)   When should the market use MarkeTrak

        1. For disputes via the current cycle billing month?

 
 

(c)    When should the market use FORMAL Dispute process?

 
 

(d)   Address possible change of MarkeTrak Submit SubType D2D Disputes via the GUI/API?  Possibly address with TDTWG (after MTTF discussion) to be incorporated with System Change Request (SCR) for new ERCOT Testing Environment?

 

6

User Guide Updates

ERCOT/All

 

(a)    Instructions on populating ESIID in escalation emails

 
 

(b)   Notification process when ERCOT registration automation is ‘Off’

 
 

(c)    10 day rule for reinstatement date

 
 

(d)    Incorporate Tips/Tricks from MarkeTrak Detailed 101 training 

 

7

Other Business Items

All

Scheduled MARKETRAKTF Meetings

Key Documents

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