Agenda

Call meeting to order

• Antitrust Admonition          

ERCOT strictly prohibits market participants and their employees who are participating in ERCOT activities from using their participation in ERCOT activities as a forum for engaging in practices or communications that violate the antitrust laws.  The ERCOT Board has approved guidelines for members of ERCOT Committees, subcommittees and working Groups to be reviewed and followed by each market participant attending ERCOT meetings.  If you have not received a copy of these Guidelines, they are available in person at the ERCOT Client Relations desk or you may request an electronic version by emailing Susan Clifton at Susan.Clifton@ercot.com.

• Disclaimer

All presentations and materials submitted by Market Participants or any other Entity to ERCOT staff for this meeting are received and posted with the acknowledgement that the information will be considered public in accordance with the ERCOT Websites Content Management Operating Procedure.                                                                    

Introductions

ERCOT- SLA Updates

Review comments if any and finalize Use Cases:

• Use Case MP25- Validation- Usage/Billing: validate ROR = submitting MP
• Use Case MP27- Validation msg: ESI ID dupe return message link to existing issues
• Use Case MP28- Review Pending issue usage and necessity( Pending issues ill auto-closed  after 14 dayes) Send escalation notice of auto-close to submitter after 48 hours 
• Use Case MP29- Proactively create a new, flexible catch all subtpe for market processes created prior to MTP4
• Use Case MP33- IAG/IAL: If there is no Regaining Siebel Status after 14 days of transition send it back to the Losing CR
• Use Case MP34-Validation: TDSP matches validation change request to change message from a warning to an error messag 

Review and complete the following Use Cases:

• Use Case MP31- Premise/Service Add- Require Tran Id field similar to current Missing Trxn
• Use Case MP35-Escalations- Add Duns to MarkeTrak generated emails with MP names
• Use Case MP36- IAG/IAL- Add SMRD and MVI priority for Regaining Transaction
• Use Case MP37- Escalation- Add an escalation email if an issue has been in a New state for 3 days

Lunch

• Use Case MP39- Add optional field to Usage/Billing and Missing Txn subtypes that allow Rep to provide ref # of last transaction received
• Use Case MP40- Add optional field to 997 issues to allow Rep to select Tran type or enter esid in question
• Use Case MP46- ERCOT 

Assign Next Set Use Cases

Meter Tampering action item

Other Business

Gather Action Items

Adjourn