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Inadvertent Gain Task Force

June 18, 2007
10:00 AM - 03:00 PM
ERCOT Austin
8000 Metropolis (Building E), Suite 100
Austin, TX 78744
Room 168
Dial-In: 512-225-7260
Dial-In Code: 7344

Agenda
1. Antitrust Admonition J. Garcia 10:00 a.m.
2. Agenda Review and Discussion J. Garcia 10:05 a.m.
3. Status Update -- Are things improving?
  1. MarkeTrak IAG Reports
  2. TDSP Reports
Team 10:10 a.m.
4. Create definition for IAG
  1. Customer vs. Premise
  2. How to handle "not really" IAGs?
Team 10:30 a.m.
Lunch Team 11:30 a.m.
5. CR Processing of IAGs
  1. Green Mountain Reports
  2. CR Backend Processes
  3. CR Root Cause Analysis
  4. Follow-up Items
    1. MVI Fees
    2. Dear Occupant Process
    3. IAGs During DNP Status
Team 12:30 p.m.
6. MarkeTrak Work Flow Team 2:00 p.m.
7. Adjourn J. Garcia 3:00 p.m.

Scheduled IGTF Meetings

Key Documents

Jun 27, 2007 - doc - 51.5 KB
Jun 18, 2007 - xls - 13.5 KB
Jun 28, 2007 - doc - 24.5 KB
Jun 22, 2007 - doc - 24.5 KB

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