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Texas SET Swimlanes

Texas Standard Electronic Transaction (SET) swimlanes are reference documents that outline the business process lifecycle for transactions used in the competitive retail electric market in Texas.

Billing Scenarios Version February 2017
TX SET flow documentation for consolidated billing, remittance and dual billing
Feb 22, 2017 - zip - 41.6 KB
Continuous Service Agreement Scenarios February 2017
TX SET flow documentation for beginning and ending continuous service agreements (CSAs)
Feb 22, 2017 - zip - 352.2 KB
Customer Move In Scenarios June 2012
TX SET flow documentation for handling Move In changes and problems
May 17, 2016 - zip - 188.3 KB
Customer Move Out Scenarios February 2017
TX SET flow documentation for handling Move Out changes and problems
Feb 22, 2017 - zip - 143.1 KB
Customer Switch Scenarios June 2012
TX SET flow documentation for handling customer switch request
May 17, 2016 - pdf - 15.9 KB
Disconnect Reconnect Non Pay Scenarios February 2017
TX SET flow documentation for Disconnect and Reconnect for NonPay
Feb 22, 2017 - zip - 131.9 KB
Mass Transition / Acquisition Scenarios September 2018
TX SET flow documentation for customer dropped by competitive retailer (CR), reverted to AREP, disconnect for non-pay services request, and mass transition from defaulting CR to Provider of Last Resort (POLR)
Sep 25, 2018 - zip - 81.6 KB
Switch Hold Scenarios June 2012
TX SET flow documentation for handling Switch Hold add and removal
Feb 5, 2016 - zip - 113.3 KB
Unplanned Outages Scenarios June 2012
TX SET flow documentation of how to report unplanned outages
Feb 5, 2016 - zip - 52.9 KB