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PRR721

Summary

Title Provision of Customer Billing Information to TDSPs
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Status Approved on 09/18/2007

Voting Record

Date Gov Body Motion Result
09/18/2007 BOARD On 09/18/07, the Board approved PRR721 as recommended by TAC. Passed
08/02/2007 TAC On 08/02/07, TAC unanimously voted to recommend approval of PRR721 as recommended by PRS. All Market Segments were present for the vote. Passed
07/19/2007 PRS On 07/19/07, PRS unanimously voted to forward the Recommendation Report and the IA to TAC. All Market Segments were present for the vote. Passed
06/21/2007 PRS On 06/21/07, PRS unanimously voted to recommend approval of PRR721 as modified by PRS. All Market Segments were present for the vote. Passed

Background

Status: Approved
Date Posted: May 10, 2007
Sponsor: Jennifer Garica w/Direct Energy
Urgent: No
Sections: 15.1.2.9.1 Customer Billing Contact Information
Description: This Protocol Revision Request (PRR) revises Section 15.1.2.9.1, Customer Billing Contact Information, so that ERCOT is required to provide Customer contact information to the Transmission and /or Distribution Service Providers (TDSPs). This PRR will allow ERCOT to take the Customer Billing Contact Information file provided by the defaulting CR, remove all information except for ESI ID, Customer Name, and Customer Phone Number from the file and then pass that file to the TDSPs.
Reason: During a Mass Transition, ERCOT submits the 814 Drop Requests directly to the TDSPs. These Drop Requests do not contain the Customer contact information required on an enrollment request that the TDSPs need for outage purposes.

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