Section 7.5 Formal Dispute Process Communication added to pg 48 of RMG, to pg. 6 and Table of Contents and pg 53 Appendices. The Formal Dispute Process documentation was developed to provide market participants with a common reference and spreadsheet tool that supports a standardized process for Market Participants to formally communicate information relating to invoices/usage requiring further investigation to support resolution.
Reason:
To provide common reference and spreadsheet tool that supports a standardized process for Market Participants to formally communicate information relating to invoices/usage requiring further investigation to support resolution.