Since CenterPoint is currently using an A13 (Other) Reject code for Disconnect for Non-Payment due a Weather Moratorium, we would like to add a more specific reject code to the TX SET transaction for Weather Moratorium and if needed in the future for Force Majeure events.
Reason:
The issue is that "A13" must include a description that must be interpreted by the CR for them to provide corrective actions if necessary, since A13 (Other) could be used for various rejects the description field could include various descriptions that the CR wouldn’t be able to key on if this information is needed to provide the appropriate response to the reject or provide reports during or after the event has expired.