This web-based course is designed for participants in the ERCOT Competitive Retail Market seeking information on the Mass Transition process that occurs when a Competitive Retailer defaults or exits the market abruptly. This course is primarily of interest to Competitive Retailers and Transmission and Distribution Service Providers.

This course covers the following topics:

• The responsibilities of the parties involved
• Rules governing Mass Transitions
• The timeline for Mass Transitions
• The process of completing a Mass Transition

  Run time: 23 minutes